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There has been a number of positive developments in the telecommunications domain in the past couple of years. The competition has become intense with small and medium players giving the larger ones a run for their money. The service providers are doing all that it takes to attract and maintain a loyal base of customers in their respective areas of operation. For the callers, all these translates into low costs for making long distance calls.

Customers and end users have never had it better. They can now make calls to faraway locations, without worrying about money. They can call almost any number and that too from their personal computers - quite an amazing feat in itself. Moreover, end users and customers have the freedom of using special VoIP phones to make these low cost calls. However, the selection of a 'good' service provider becomes important in this context.

A 'good' VoIP service provider is one that offers cost effective deals for making cheap telephone calls. Other value-added applications are also a part of many such deals. One could cite features such as caller ID or call waiting, for instance. In traditional telephone systems, services of such nature can generally be enjoyed only after paying an additional amount. However, in VoIP telephony, these services are often made available, absolutely free, as part of the package.

For such services to run smoothly, high speed Internet connections are a pre-requisite. The stress in on large bandwidth and high speeds. The dial-up connections consequently fare worse than the broadband connections in this regard. In broadband connections, the VoIP codecs come with a larger bandwidth. This in turn facilitates smooth transfer of voice data. The call quality is impressive. In addition, there is a lot of savings in terms of time required for the data packets to travel from one destination to the next.

Another interesting feature of VoIP is three-way call conferencing, a feature that holds special significance for domestic as well as corporate users. Corporates can communicate with colleagues located in another office and take decisions that could have an impact on the overall growth of the organisations. Individual users, on the other hand, can use these services and connect at a more personal level with people who matter - who could be situated anywhere across the globe.

The VoIP telephones are also very much preferred by busy professionals and globe trotting executives. Traveling with such phones is another possibility that is currently being explored by many among them.

There is another scenario that one could consider. Say, there is a shift in address for a person. He is required to move out from one address and go to a new one - which could be due to either professional or personal obligations. In such an instance, staying connected with people who matter could tend to become a problem. One would not like to spend exorbitant amounts as phone bills, which would be quite likely if one uses PSTN phone services. In such instances, potential users could check out the facility of having local numbers with Internet telephony services.

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